Everything your agency needs to manage artists, tours, bookings, finances, documents, and collaboration in one platform.

Contacts and CRM in Overture

Contacts

Overture's powerful CRM is built specifically for booking agencies, bringing together promoters, clients, venues, artists, and collaborators in a single hub.

  • Store comprehensive contact information and have it auto-fill across bookings and documents.
  • Add detailed notes, track conversation history, and search your entire note archive with ease.
  • Link agency team members directly to artist contacts for smoother communication.
  • Use advanced tagging and flexible search queries to instantly find the right contacts.
  • Send automated update requests to keep contact details current without the back-and-forth.
Shared calendars for company, personal, and artists

Calendar

Stay organized with clear visibility across your team and seamless sharing with external partners.

  • Plan shows and manage availability with Day, Week, Month, and Year views.
  • Share detailed ICS feeds with artists and external stakeholders for real-time updates.
  • Quickly filter by artist, booking status, event type, or custom tags to find what you need fast.
  • SmartQuery keeps even the busiest artist calendars running smoothly with fast load times.
  • Personalize your calendar with customizable colour schemes that fit your workflow.
Booking lifecycle and itineraries

Bookings

Manage every stage of a booking from hold to final settlement. Customize statuses, add tags, and maintain control over contracts, invoices, itineraries, and checklists to ensure data accuracy.

  • Support for all major deal types: Standard Commission, Buy/Sell, VS, Plus, and Multiple Performances.
  • Create detailed itineraries including travel, accommodation and schedules.
  • Keep promoters, venues, fees, events, tasks, documents, notes and other booking details together in one centralized record.
  • Support for multi-date engagements and linked events.
  • Share bookings instantly with artists and their teams via Overture's native iOS and Android apps.
Contracts, invoices, itineraries and statements

Documents

Overture's document engine gives agencies unmatched flexibility and precision. From contracts to invoices and artist statements.

  • Design custom templates that reflect your branding, structure, and preferred layout.
  • Collect e-signatures effortlessly through the Dropbox Sign integration.
  • Include WHT/Tax clauses and region or promoter specific terms automatically.
  • Generate flexible invoices with full support for WHT deductions and adjustments.
  • Manage attachments, visas, tickets, hotels, and more with Artist App visibility.
  • Produce detailed, multi-currency artist statements with complete financial transparency.
Messages and outbox for booking communication

Messages

Send messages across Overture's key features, from event confirmations and promoter updates to artwork or availability requests, reminders, and weekly schedules, all from one place.

  • Use template-based emails with dynamic mail merge tags, connected to your own email via SMTP, Google, or Microsoft.
  • Send directly to promoters and artists, with the option to cc or bcc team members.
  • Attach documents such as contracts, invoices, riders, itineraries, and more.
  • Trigger custom messages automatically from booking status changes, or tailor content for specific needs.
  • Manage all outgoing communications through a secure, permission-based outbox.
Reports and exports for bookings and finances

Reports & Exports

Turn your data into insight. Overture's flexible reporting tools give you complete visibility across bookings, finances, availability, and more, helping you make informed decisions with confidence.

  • Generate comprehensive structured exports, from booking data to financial summaries, cashflow, and WHT reports.
  • Export to CSV or PDF for seamless integration with accounting software and business intelligence tools.
  • Customize booking detail reports to include exactly the data you need, with fully selectable fields.
  • Monitor contract signatures and invoice payments, and send automated reminders when needed.
  • Use commission and performance reports to track agent productivity, earnings, and future revenue potential.
Financial management and task tracking

Financial Management

Stay in control of your agency's finances. Overture combines payments, tasks, and detailed statements into one powerful workflow, giving you real-time clarity over every transaction and milestone.

  • Log payments with full support for WHT, currency conversions, overages, and promoter or agency expenses.
  • Generate financial summary reports with automatic payment reminders and invoice tracking.
  • Access live currency conversion rates, automatically refreshed and stored for audit accuracy.
  • Produce statements, settlements, and export-ready reports designed for transparent financial auditing.
  • Accept payments effortlessly with built-in Stripe integration for credit and bank card transactions.
Security, permissions, and data protection

Security & Data Protection

Enterprise-grade security, total transparency, and one simple principle, your data always belongs to you. Overture is built to safeguard your agency's information while keeping you in full control.

  • Define user roles with granular permissions to control exactly who can view or edit data.
  • Protect access with two-factor authentication (2FA), detailed audit trails, and robust access controls.
  • Retain complete data ownership with the ability to export your information at any time.
  • Ensure compliance with EU E-Invoicing standards and evolving regional data protection requirements.
  • Maintain data integrity with in-booking checklists that verify all required details before advancing.
Integrations with email, documents, payments and analytics

Integrations

Connect Overture seamlessly with the tools your agency already relies on. Save time, reduce duplication, and keep your data flowing smoothly between platforms.

  • Sync email effortlessly with Gmail, Office 365, or any custom SMTP provider.
  • Manage files and signatures with Dropbox and Dropbox Sign integration.
  • Process payments through Stripe, use RealCount for ticketing analytics, and FlightAware for flight lookup.
  • Run email marketing campaigns with Campaign Monitor, fully connected to your Overture data.
  • Automate workflows and accounting with Zapier, linking Overture to Xero, QuickBooks and hundreds of other apps, no code required.
Overture Artist App for iOS, Android and Web

Artist App

Give artists everything they need while on the road, schedules, documents, travel details, and updates all in one secure, easy-to-use app. The Artist App keeps everyone informed, organized, and connected in real time.

  • Available on iOS, Android, and Web with offline access and customizable push notifications.
  • View detailed booking and event information in a clear, intuitive schedule layout.
  • Access labeled attachments such as visas, tickets, hotels, and riders in seconds.
  • Support for multiple agencies ensures artists with shared representation see everything in one place.
  • Use granular permissions to control exactly what each team member can view.
Overture AI insights and automation

AI

Work smarter with Overture's integrated AI assistant. Ask natural-language questions, automate routine tasks, and uncover powerful insights from your agency's own data, all securely within your Overture account.

  • Get instant answers about artist and promoter fees, booking history, and performance data.
  • Summarize and analyze historical information to forecast trends and make informed decisions.
  • Automatically import booking details from offer sheets and tour grids to save hours of admin time.
  • Export search results and set up scheduled reports and exports (Coming Soon).
  • Reduce repetitive tasks and empower your team to focus on strategy, creativity, and growth.
Overture API and developer tools

API

Extend Overture's power with a secure, developer-friendly REST API. Integrate your booking data with websites, dashboards, and internal tools, or build entirely new workflows around your agency's needs.

  • Full read access for bookings, events, documents, contacts, and tasks.
  • Easy-to-integrate Web Form API for capturing inbound requests and leads.
  • Comprehensive developer controls including API keys, pagination, filters, and rate limits.
  • Support for automated backup scripts and live business intelligence feeds.
  • Connect seamlessly through Zapier to hundreds of popular apps your team already uses.